Business Intelligence Analyst

• Drive Insightful Storytelling: Translate complex data into compelling, actionable insights that answer the “why” behind operational challenges and opportunities.
• Develop interactive Tableau dashboards and visualizations that resonate with end users, empowering self-service analytics across the organization.
• Engage & Understand: Build trusted relationships with business partners across functional areas such as collections and registration to map processes, document workflows, and identify unmet reporting needs.
• Ask the right questions to uncover not just what data is needed, but why, helping shape metrics that align with business priorities.
• Partner Across Teams: Collaborate with Database Analysts, Subject Matter Experts, and Project Analysts to ensure dashboards are accurate, timely, and actionable.
• Liaise with Backend Analysts on data infrastructure needs, supporting the delivery of reliable, quality data.
• Champion Continuous Improvement: Gather and synthesize feedback to iterate on dashboard designs and reporting approaches.
• Embrace experimentation and learning, viewing challenges as opportunities to innovate.
• Support, Document, and Train: Provide support for dashboard users, troubleshoot issues, and document best practices.
• Contribute to user guides and training sessions, helping others unlock the power of data at DaVita Revenue Operations (ROPS).

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