FP&A Customer Success Manager
Datarails
ERP
Implementation Specialist, Accounting
Datacor, Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
Tech Stack
ERP
About the role
- Datacor is the leading provider of software solutions, including ERP, CRM, Asset Tracking, Simulation and Formulation, to the process manufacturing space.
- As a Implementation Specialist, you will play a key role in leading and executing all aspects of our client’s software utilization.
- Develop and implement strategies for implementing best practices across a diverse range of industries.
- Guide clients through every stage of their life cycle including acquisitions, disposals, management buy-outs, buy-ins, mergers and strategic reviews.
- Serve as point of contact for Accounting Optimization projects across diverse industry executives.
- Maximize return on financial assets by training clients in best practice policies, procedures, controls, and reporting systems.
- Project manage Accounting Optimization projects, drive transaction timetable, ensure quality on client deliverables, manage counterparties and other advisers.
- Understand key business drivers and manage key issues and risk through insights and advice.
- Evaluate customers’ needs and desired workflows to determine most effective ways to configure the application.
- Troubleshoot application issues and develop short- and long-term action plans.
- Work with customers’ existing vendors and establish relevant migration plans.
- Prepare reports to meet customer needs in analyzing and summarizing information and trends.
- Contribute knowledge to documentation for internal and external development initiatives.
- Lead, develop and counsel colleagues, share knowledge, and take an active role in team growth.
Requirements
- You have a strong desire to provide internal and external customers of Datacor ERP with exemplary customer service.
- Manage multiple implementation projects concurrently.
- Develop ongoing rapport with customer finance and C-Suite executives.
- Process driven mindset to drive scalability and repeatability across our clients.
- You are a team player that embraces collaboration.
- You have experience with mergers and acquisitions, streamlining shared service workflows.
- You are strategic and future focused.
- You have performed auditing, accounting, and corporate finance reporting.
- You have participated in organizational budget creation and monitoring to drive business key performance indicators.
- You take every opportunity to evaluate gaps and are a problem solver.
- You enjoy teaching others various tasks and are an excellent trainer across various learning styles.
- You have experience managing projects across various departments to achieve end results.
- You thrive on data and analyzing information to guide decision making.
