Business Analyst

• Work alongside Process Owners in their efforts to optimise the processes they own.
• Document requirements, lead/manage the review of those documents with the subject matter experts, and achieve formal signoff
• Identify critical success measures and ensure data is available to track them
• Work closely with the Technical Leads as they develop out the functional and technical designs, ensuring they will effectively meet the business needs
• Work closely with the Test Analysts, ensure they are also kept updated, and especially made aware of scope changes, project issues, and risks
• Resolve issues raised by developers and testers during the Development and Testing stages, in relation to specification questions and ambiguities, communicating with process owners and SMEs as necessary
• Analyse existing business processes and workflows to identify areas for improvement and recommend solutions that enhance efficiency and effectiveness and reduce risk
• Lead the requirements gathering process by conducting interviews, workshops, and document analysis to capture the business needs and objectives
• Prepare detailed business requirement documents, use cases, user stories and acceptance criteria to support project development and testing
• Act as the primary liaison between business stakeholders, IT teams, and change agents to ensure clear communication and alignment on the initiatives
• Collaborate with Testing teams to develop test plans, and validate that solutions meet business requirements and quality standards
• Support the development of the training material and help with questions posed during training. Act as a knowledge expert during hypercare to ensure successful adoption of the enhancements.

Senior Business Analyst

Pollination Law Knowledge & Insights Analyst

Senior Business Analyst

Senior Business Analyst

Senior Business Analyst – Temporary Opportunity up to 24 months