Danfoss

Lead Consultant – IT Operations Excellence

Danfoss

full-time

Posted on:

Location Type: Hybrid

Location: Grodzisk Mazowiecki • 🇵🇱 Poland

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Job Level

Senior

About the role

  • Drive Operational Excellence (OpsEx) Initiatives: Spearheading and managing a portfolio of OpsEx initiatives aimed at optimizing IT Infrastructure processes.
  • Lead Cross-Functional Collaboration: Fostering a collaborative environment, working closely with various IT and business teams.
  • Performance Monitoring and Analysis: Establishing and monitoring key performance indicators (KPIs) for operational performance.
  • Process Improvement and Innovation: Championing the adoption of new methodologies and technologies to enhance operational effectiveness.
  • Change and Problem Management: Acting as a change agent driving the adoption of new processes and supporting problem management teams in performing root cause analysis.
  • Mentorship and Guidance: Providing expert guidance and mentorship to team members and colleagues.

Requirements

  • Bachelor’s or Master’s degree in Information Technology, Computer Science, Business Administration, or a related field.
  • Proven experience in an IT operations or service management role, with a focus on process improvement.
  • Strong understanding of ITIL, Lean, Six Sigma, or other relevant process improvement frameworks.
  • Excellent English language skills.
  • Demonstrated experience in leading cross-functional teams and driving large-scale change initiatives.
  • Exceptional communication, presentation, and interpersonal skills, with the ability to influence and engage stakeholders.
Benefits
  • We promote from within and support your learning with mentoring, training, and access to global opportunities.
  • You’ll have flexibility, autonomy, and support to do your best work while maintaining a healthy work-life balance.
  • Your well-being matters to us.
  • We strive to create an inclusive work environment where people of all backgrounds are respected, and valued for who they are.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
ITILLeanSix Sigmaperformance monitoringkey performance indicatorsprocess improvementroot cause analysis
Soft skills
collaborationmentorshipcommunicationpresentationinterpersonal skillsinfluencingengagement