Danfoss

Field Service Engineer

Danfoss

full-time

Posted on:

Location Type: Hybrid

Location: Petaling Jaya • 🇲🇾 Malaysia

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Job Level

Mid-LevelSenior

About the role

  • Plan and prioritize service requests for project services (testing, commissioning, sea trial) and ad-hoc services (technical support, troubleshooting, repair)
  • Ensure the successful outcome of service together with all internal and external stakeholders
  • Responsiveness towards customers, ready to provide 24/7 remote technical support
  • Establish and maintain a good business relationship with customers to encourage repeat referral business
  • Development of technical know-how, new technology trends, new products and product feature
  • Be a Team Player and work towards achieving country objectives and goal

Requirements

  • Bachelor’s degree / polytechnic graduate in electrical / mechatronics / automation engineering
  • Minimum 3 years of relevant working experience
  • Strong understanding of marine equipment, systems, and terminology
  • High technical knowledge of drive products and applications
  • Strong troubleshooting skills and the ability to work both independently and part of a team
  • Ability and willingness to travel across APR region for long term assignments (at least 2 weeks at a single time)
  • High level of energy and ability to build relationships and trust across countries/cultures
  • Strong verbal and written communication skills in English
  • Experience in working for matrix management, cross-functional collaboration
Benefits
  • 13th salary
  • annual bonus
  • paid vacation
  • pension plans
  • personal insurance

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
electrical engineeringmechatronics engineeringautomation engineeringmarine equipmentdrive productstroubleshootingtechnical supportcommissioningtestingrepair
Soft skills
team playercustomer responsivenessrelationship buildingcommunication skillscross-functional collaborationindependent workhigh energycultural awarenessproblem-solvingprioritization