Data Center Sales Operations Specialist
Danfoss
full-time
Posted on:
Location Type: Hybrid
Location: Ville-La-Grand • 🇫🇷 France
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Coordinates customer forecasts and supports the demand planning process, ensuring accurate and timely data to drive informed sales decisions.
- Maintains CRM data integrity and leverages insights to support market intelligence, GAP analysis, and strategic sales initiatives.
- Generates accurate product quotations in Salesforce, aligning with sales objectives and enhancing customer engagement.
- Manages sample requests and product evaluations, facilitating technical assessments and customer decision-making.
- Supports customers and the Sales Team with Quality/RMA requests and delivery expedites, ensuring seamless service and satisfaction.
- Collaborates with Sales and Product Management to process Part Activation, CRN, and ProTeam requests efficiently.
- Coordinates new ship-to location setups with Salesforce and Accounts Receivable teams, enabling smooth order processing.
- Gathers, analyzes, and communicates market trends and customer feedback to inform sales strategy and support business growth.
Requirements
- Educational background in commercial, logistics or a related service and support fields
- Proven hands-on experience in similar roles, preferably in data center or technical sales environments, gained in medium-structured international matrix organizations
- Strong customer service or sales skills, with the ability to effectively manage customer needs and escalations professionally and with clarity
- Ability to coordinate among various groups, across multiple regions, and effectively gain support and consensus on actions with internal teams and customers
- Proven experience working with CRM systems, preferably Salesforce, to manage customer data and sales activities
- Experience working with multidisciplinary, multicultural, and international teams to achieve business objectives
- High level of organizational skills and ability to analyze and use data to improve processes
- Curiosity, self-motivation, and proactive problem-solving skills
- Ability to analyze market trends, customer feedback, and sales data to provide actionable insights
- Excellent command of both written and spoken English and French.
Benefits
- Flexible work arrangements
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data analysisdemand planningmarket intelligenceGAP analysisproduct quotationstechnical assessmentscustomer feedback analysissales strategy developmentorder processing
Soft skills
customer servicesales skillscoordinationproblem-solvingorganizational skillscommunicationself-motivationcuriosityprofessionalismconsensus building