Consultant

• Manage relationships with internet service vendors, serving as the primary point of contact for escalations and performance-related issues.
• Monitor vendor performance against service level agreements (SLAs) and key performance indicators (KPIs).
• Conduct regular vendor performance reviews and address any gaps or areas for improvement.
• Support Procurement in Negotiation of contracts and pricing with vendors to ensure cost-effectiveness and optimal service delivery.
• Asset Management: Tracking leased lines, bandwidth contracts, circuits, CPE (routers, modems, etc.) provided by ISPs.
• Maintaining an inventory of service IDs, IP ranges, and billing accounts.
• Monitoring lifecycle of contracts: renewals, upgrades, cancellations.
• Conduct regular audits of WAN assets to identify discrepancies and ensure data integrity.
• Collaborate with IT teams to ensure proper asset allocation, utilization, and security.

Consultant – Vendor & Asset Management WAN

Lead Consultant, Regional WAN