QA Engineer

• Act as primary customer contact for specified customer related to quality topics.
• Support / drive the manufacturing and assembly operations teams in addressing internal and customer issues through the application of core quality tools.
• Heavy focus on 8D and problem-solving methods for our customer base.
• Develop and maintain documents and procedures related to quality standards.
• Interpret prints and measurement tools (GD&T).
• Utilize basic quality tools along with problem solving and lean manufacturing techniques in the support of continuous improvement.
• Trigger additional escalation levels as needed to protect internal and external customers.
• Determine root cause of failure from customer’s returns and lead quality and problem solving activities to eliminate impact of non-conforming product.
• Protect customers from escaped quality issues by management of containment, sorting, corrective action and blocking suspected parts.
• Utilize data driven approach and tools (e.g.: Power BI) to help focus manufacturing team on critical to quality topics.
• Perform activities in coordination with other departments, effectively respond and communicate in a timely manner.

Quality Engineer

Tester