Senior Software Development Engineer – SRE, Retail and Pharmacy
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, Illinois, Massachusetts, Rhode Island, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $92,700 - $222,480 per year
Job Level
Senior
Tech Stack
AWSAzureCloudDockerGrafanaJenkinsKubernetesMicroservicesOpenShiftPrometheusSplunk
About the role
- Architect and implement observability solutions using tools such as Splunk, Dynatrace, Datadog, Prometheus, Grafana, etc. to ensure visibility into retail and pharmacy systems
- Develop proactive alerting and dashboarding strategies to detect and resolve issues before they impact customers and store operations
- Define and manage Service Level Objectives (SLOs), Service Level Agreements (SLAs), and error budgets for critical store applications
- Lead critical incident recovery and postmortem processes to drive continuous improvement
- Identify and eliminate bottlenecks in development and deployment workflows to improve lead time and reduce change failure rates
- Conduct performance testing and reliability audits to ensure system robustness
- Partner with development teams to embed Site Reliability Engineering (SRE) principles into the software development lifecycle
- Build SRE NFR (Non-Functional Requirement) reviews for codes shipping to production
- Support and optimize applications deployed across CVS retail and pharmacy locations
- Collaborate with infrastructure and store operations teams to ensure high availability and performance of store systems
- Champion containerization and orchestration using OpenShift and Kubernetes in hybrid cloud environments
- Leverage CI/CD pipelines to enable automated deployments at scale
- Understanding of microservices architecture
Requirements
- 5+ years of experience in SRE, DevOps, or related technology roles
- 3+ years of experience in delivering software in a large-scale environment with reliability and resilience concepts (multi-region, multi-cloud, containerization, etc.)
- 2+ years of experience with programming languages/frameworks
- 2+ years of experience on Cloud Technologies (AWS, Microsoft Azure, Google Cloud), Microservices concepts, and capabilities like Rancher, Docker, Kubernetes, and web API’s
- 2+ years of experience with source control and continuous integration tools like GitHub, BitBucket, or Jenkins
- Experience with observability and monitoring tools such as Splunk, Dynatrace, Datadog, Prometheus, Grafana, etc.
- Experience using customer feedback tools such as Quantum Metrics, Medalia, and Adobe Analytics
- Proficiency in scripting and automation frameworks
- Understanding of microservices architecture and cloud-native technologies
- Experience in Incident Management, Change Management, Infrastructure Support, and Problem Management concepts and processes
- Excellent interpersonal and communication skills, including the ability to engage technical and non-technical stakeholders.
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Site Reliability Engineering (SRE)DevOpsprogramming languagesCloud Technologiesmicroservices architecturescriptingautomation frameworksperformance testingreliability auditscontainerization
Soft skills
interpersonal skillscommunication skillsstakeholder engagementcontinuous improvementincident managementchange managementproblem management