Operations

• Responsible for managing to resolution Fast Track Appeal scenarios for Medicare products
• Act as a subject matter expert by providing training, coaching, or responding to complex issues
• Research and resolves Fast Track Appeals as appropriate
• Assemble all data used in making denial determinations
• Act as single point of contact for Fast Track appeals on behalf of members or providers
• Coordinates efforts both internally and across departments to successfully resolve claims research
• Identify trends and emerging issues and report on and give input on potential solutions

Senior Coordinator, Complaint and Appeals Operations

Global Director – Grid Services Operations

Global Director – Grid Services Operations

Operations Analyst

Operations Specialist

Senior Campaign Operations Manager