HR Operations Specialist
Custom Ink
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, Arizona, Virginia • 🇺🇸 United States
Visit company websiteSalary
💰 $68,000 - $75,000 per year
Job Level
Mid-LevelSenior
About the role
- Keep our HR systems data and processes clean, accurate, and ready for data changes, audit-ready, and ad hoc requests
- Build reports and dashboards that help us tell real stories about our people, including headcount, performance, bench strength, and more
- Support HR Business Partners in tracking initiatives, managing administrative workflows such as case documentation, intake tracking, and scheduling, and ensuring follow-through with stakeholders
- Partner with Business Systems and HRIS partners to optimize our HR tech stack, including system enhancements, user access management, and testing new features
- Support talent acquisition and enhance candidate experience by improving top-of-funnel workflow efficiency—leveraging tools such as AI-powered resume ranking, streamlined scheduling, and consistent follow-through across hiring stages
- Build and manage project tracking systems using Monday.com, supporting visibility and alignment on HR initiatives and compliance deliverables
- Serve as a systems resource for HR partners, resolving technical issues, managing permissions, and assisting and educating Inkers on WD processes as needed
- Support compliance initiatives through the preparation of audit documentation and the maintenance of standardized processes and records
- Create, refine, and document how we work, so we can scale what’s working and fix what’s not
- Translate complex or technical HR language into clear, plain-language content that’s actionable, concise, and easy for broad audiences to understand
Requirements
- 3–5 years of experience in HR operations, systems administration, or a similar function
- Proficiency in HR platforms (e.g., Workday Talent/Recruiting module experience preferred), Excel/Google Sheets, and reporting/dashboard tools)
- Demonstrated experience building and maintaining HR data dashboards and key metrics to support business insight and transparency
- Collaborative and responsive communicator, comfortable supporting multiple stakeholders and priorities
- Familiarity with project management tools like Monday.com or Asana to manage and streamline HR initiatives, maintain momentum to drive impact and results, proactively identify obstacles and dependencies, and reduce risk across HR initiatives
- A proactive problem solver with strong analytical and organizational skills
- Strong attention to detail and ability to manage confidential information responsibly
- Collaborative and responsive communicator, comfortable supporting multiple stakeholders and priorities
- Comfortable working through ambiguity and helping create structure as we grow.
- Ability to ask good questions, offer ideas, and keep things moving even when answers are still forming
- A continuous improvement mindset with the ability to identify and resolve inefficiencies in workflows and systems—experience applying Lean principles or working in agile/sprint-based environments is a plus
- Curiosity and awareness of emerging technologies, including generative AI, and how they can be leveraged to enhance HR processes and operational effectiveness.
Benefits
- Generous Paid Time Off: Recharge with flexible paid time off policies and major paid holidays.
- Comprehensive Health Coverage: Complete Medical, Dental, and Vision coverage at a low cost through a PPO or HDHP plan to support your and your family’s well-being.
- Employee Wellness: Access to virtual medical consultations through MDLIVE, and mental health services through some of our preferred partners.
- Family-Friendly Benefits: Up to 12 weeks of fully paid parental leave for birthing parents and 6 weeks for non-birthing parents, plus adoption assistance and family-building benefits.
- Financial Wellness: Plan for the future with a 401(k) retirement plan with company matching, complimentary life & AD&D insurance coverage, and access to financial planning resources.
- Professional Development: Grow your career with access to training programs, certifications, and tuition assistance.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
HR operationssystems administrationdata analysisreportingdashboard creationdata managementproject managementLean principlesagile methodologiesdata compliance
Soft skills
collaborative communicationproblem solvinganalytical skillsorganizational skillsattention to detailadaptabilitycuriositycontinuous improvement mindsetstakeholder managementproactive approach