Curri

Service Operations Representative

Curri

full-time

Posted on:

Location Type: Remote

Location: Remote • Florida • 🇺🇸 United States

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Job Level

Mid-LevelSenior

About the role

  • Facilitate deliveries from booking to successful drop-off and everything in between
  • Provide best-in-class support for our customers and drivers via chat and phone
  • Communicate with pickup and drop-off contacts to ensure deliveries are completed successfully and smoothly
  • Provide operational feedback and identify pain points for the team to optimize logistics

Requirements

  • Fun personality, positive attitude, eagerness to learn
  • Strong critical thinking and problem solving acumen
  • Excellent written and verbal communication skills
  • Top-notch customer service skills
  • Proficient in G-Suite (Google Docs, Google Sheets)
Benefits
  • You will have the opportunity to work for a dynamic and successful start-up on a diverse team where you can make a huge impact by doing meaningful work.
  • There is no work/life—there is only life and want your time at Curri to be life-giving and foster the best version of you. We care about family and your own personal development and don't expect you to be always engaged with work.
  • We offer a competitive salary, and benefits including, but not limited to, health, dental, vision, 401K, and an equity compensation grant.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft skills
fun personalitypositive attitudeeagerness to learncritical thinkingproblem solvingwritten communicationverbal communicationcustomer service