CSX

Freight Claims Analyst

CSX

full-time

Posted on:

Location Type: Hybrid

Location: Jacksonville • Florida • 🇺🇸 United States

Visit company website
✨ AI Apply
Apply

Job Level

Junior

Tech Stack

Oracle

About the role

  • Actively manages the freight claim handling process for assigned workload in compliance with Sarbanes-Oxley Act (SOX) requirements, rail carrier liability rules and regulations, transportation contracts, and related company customer consideration practices.
  • Investigate assigned claims under rail carrier liability rules, regulations, freight claim rules, and contracts.
  • Gather and analyze all facts to determine a fair settlement (whether declined or payable).
  • Process claim review and settlements in Channel Revenue Management system and upload all supporting documentation for review and a final approval by management.
  • Provide updates and supporting documentation to validate claim resolution decisions via claimant's third party vendor sites.
  • Prompt review and resolution of all claim disputes and reconsideration.

Requirements

  • Bachelor's Degree/4-year Degree
  • 1 or more years of experience in Business/Strategic Management, Sales/Account Management, Marketing, Accounting, Finance, Transportation, Logistics, Supply Chain, Operations or related major field
  • Knowledge of liability provisions of transportation contracts and related coverage laws
  • Knowledge of freight liability
  • Oracle - Oracle web based fluency and BOBJ reports
  • INFOPAC
  • Legacy system knowledge
  • Advanced level of investigation techniques and familiarity with liability provisions and related coverage laws
Benefits
  • Competitive compensation and benefits package
  • Annual bonus opportunity
  • Health plans
  • Wellness programs
  • Customizable coverage options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
investigation techniquesfreight claim handlingclaim reviewsettlement processingliability provisionstransportation contractsfreight liabilitybusiness managementstrategic managementaccounting
Certifications
Bachelor's Degree