Security Engineer

• Assess customer’s Falcon environment and ensure alignment with Falcon Complete standards
• Provide Falcon Complete customers with recommendations that align to improved security
• Create and recommend remediation for components of CrowdStrike products that may lead to improved security posture
• Contact customers directly upon identification of misalignment with Falcon Complete standards
• Document, update, and resolve all customer related issues in accordance with established procedures and SLAs
• Develop and provide customers with service reports and stats as requested
• Partner with internal teams to ensure customer satisfaction
• Liaise with support team to help troubleshoot and coordinate efforts to resolve technical issues

Security Advisor II, Falcon Complete

Senior AI/ML Engineer, Applied Machine Learning – Security Clearance

Information Systems Security Officer – ISSO

Senior Demand Generation Manager, AI Security

Senior AI/ML Engineer, Applied Machine Learning – Security Clearance

Project Coordinator – Autotask MSP Dispatcher, Microsoft Focused CyberSecurity