Account Manager

• The SEO Manager supports ongoing delivery and growth for clients.
• Set and implement client SEO strategy in tangent with the SEO Senior Managers & SEO Directors in order to drive real positive SEO outcomes for Croud clients
• Drive the implementation and development of client Account Development Plans (ADPs) and client strategy within your client portfolio in order to sustain and grow client performance
• Innovate new ideas, techniques, and new products suitable for the continuation and development of client strategy
• Drive client performance management activities across the team to include: optimization activities, innovation towards client performance, daily checks and best practice processes
• Ensure excellence and high-quality client implementation coming from the Croudie Network including but not limited to: editorial, optimization, and engine mirrors.
• Ensure briefs to the network are comprehensive and accurate, QA work is completed to a high degree
• Completing data analysis to spot trends, patterns, challenges and successes using the support of the Croudie network.
• Identifying and troubleshooting anomalies within SEO data and taking corrective actions
• Deliver excellence in required communication and client service standards for each client as well as generally
• Contribute to internal training and development modules and delivery sessions as required.
• Everyone is responsible to deliver training modules internally to encourage shared learning across the SEO team
• Proactively identify workflow efficiencies to counter ineffective process within the team – new ways of working, continuous process improvement
• Proactively keep abreast of industry news and contribute suggestions as to how Croud can incorporate this into our methodologies to improve the department
• Contributing to and supporting Croud marketing activities
• Challenge and refine SEO practices and scalable processes using our Croudie Network
• Contribute to the internal case study process, delivering world class case studies showcasing Croud and our client’s shared success stories
• Contribute to the new business process, and pitching

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