Field Engineer

• Build, lead, and scale the field engineering team, establishing best practices and processes for technical pre-sales and post-sales support
• Partner with Sales to drive technical win strategies, lead product demonstrations, and conduct proof-of-concept implementations
• Serve as the technical authority in customer engagements, articulating Crogl's value proposition to security leaders and technical practitioners
• Design and deliver technical workshops, training sessions, and enablement programs for customers and partners
• Act as the bridge between customers and Product/Engineering teams, gathering requirements and advocating for customer needs
• Develop technical content including solution architectures, integration guides, and best practice documentation
• Drive customer success by ensuring smooth implementations, technical adoption, and ongoing optimization
• Travel regularly to meet with customers, attend industry events, and support field activities (30-40%)
• Establish metrics and KPIs to measure field engineering effectiveness and customer technical health

Field Engineering Leader

Senior Field Engineer

Field Solutions Engineer – Public Sector

Field Service Engineer III

Field Service Engineer

Field Service Technician/Engineer