Artificial Intelligence

• Key ResponsibilitiesThis role is customer-facing and focuses on client delivery, playing a crucial part in helping organisations adopt AI effectively and realise measurable value. As an AI Transformation Consultant, you will work closely with customers to identify high-impact use cases, shape AI strategies, develop business cases, and support successful delivery and adoption of Microsoft AI technologies.
• Delivering AI Transformation to Customers:
• - Lead discovery sessions and workshops to identify AI opportunities, business challenges, and potential productivity or service improvements.
• - Develop clear, evidence-based business cases including cost–benefit analysis, productivity modelling, and ROI projections.
• - Shape AI strategies and roadmaps aligned to customer goals, maturity, and priorities.
• - Facilitate sessions with directors, finance leaders, and senior stakeholders to communicate recommendations and secure buy-in.
• - Support delivery teams with requirements definition, prioritisation, and solution shaping for Microsoft Copilot, Copilot Studio Agents, and wider Microsoft AI technologies.
• - Work with project managers, architects, and change consultants to ensure solutions are value-led, secure, and user-centric.
• - Document workshop outputs, current-state assessments, recommendations, and agreed actions.
• - Travel on-site to support customer delivery, discovery workshops, and stakeholder engagement when required.
• Support the growth of knowledge and capability within CPS by:
• - Learning and staying up to date with Microsoft 365 Copilot, Copilot Studio, and evolving AI/Agentic AI technologies.
• - Developing reusable assets including discovery frameworks, use case libraries, business case templates, and engagement playbooks.
• - Sharing knowledge internally through demonstrations, training sessions, and guidance documentation.
• - Delivering a professional, customer-focused, and high-performing consultative service.
• - Ensuring all customer-facing content meets CPS quality standards and passes internal assurance checks before publication.
• - Promoting CPS’s expertise through thought leadership, blogs, social posts, and contributions to case studies.
• - Helping improve internal processes and methodologies to continually enhance the quality of CPS AI engagements.
• - Achieving relevant Microsoft certifications and contributing to CPS’s partner recognition and competencies.
• - Conducting research into emerging AI trends, agentic frameworks, productivity tooling, and industry-specific applications.
• - Participating in community events, conferences, and workshops to share knowledge and learn from peers.

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