Consulting Director, Client Solutions
Cox Enterprises
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $144,900 - $241,500 per year
Job Level
Lead
About the role
- Lead enterprise-level strategic solutions across the Cox Automotive Platform, developing new products and solutions to protect and drive revenue growth within the Partner+ Client segment
- Collaborate with various sales team members throughout account planning, the sales process, and ongoing client performance evaluations, providing expertise on automotive solutions
- Provide expert solutioning, client demonstrations, and product recommendations that reflect market trends and product knowledge
- Collaborate with stakeholders to develop and execute retail strategies that deliver targeted business outcomes and key performance metrics for both clients and Cox Automotive
- Maintain a deep understanding of Cox Automotive’s consumer solutions, retail solutions, and automotive platform, including product integrations and collective value delivery to clients
- Support enterprise sales and client management teams with subject-matter expertise across Cox Automotive’s portfolio of Consumer and Retailer solutions
- Build relationships with technical leaders in client organizations and consult with clients, clearly communicating Cox’s value proposition, designing solutions, and offering thought leadership to business, technical, and key client stakeholders
- Translate client business and technical requirements into practical, composed Cox Automotive solutions and collaborate with internal and external technical teams to ensure solutions meet specifications and align with client needs
- Gather and synthesize Voice of the Customer (VoC) feedback, ensuring it influences product strategy internally
Requirements
- Bachelor’s degree in a related discipline and 10 years’ experience in a related field
- Or master’s degree and 8 years’ experience; or a Ph.D. and 5 years’ experience; or 22 years’ experience in a related field
- Expertise in automotive retail processes and technologies, emphasizing consumer experience and retailer sales efficiency
- Extensive subject-matter knowledge of major automotive enterprises (OEMs, lenders, rental fleets), online transactions, consumer experience, and eCommerce
- 10 or more years of relevant industry experience in automotive or related fields such as technology consulting, enterprise software, or CRM platforms
- Ability to travel up to 50% of the time
- Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship
- Must clear a pre-employment drug test