Performance Manager
Cox Enterprises
full-time
Posted on:
Location Type: Hybrid
Location: Massachusetts, New Hampshire, New York, Vermont • 🇺🇸 United States
Visit company websiteSalary
💰 $73,200 - $109,800 per year
Job Level
Mid-LevelSenior
About the role
- Responsible for external client and revenue retention by working independently to effectively manage the progress and results of all accounts assigned within their portfolio.
- Build upgrade/harvest revenue opportunities and maintain relationships with a portfolio of clients to ensure client goals are the driving force behind priorities, decisions, and activities with a portfolio of clients.
- Engage with each client through virtual screen share engagements and occasional onsite visits to increase product utilization and improve processes.
- Work with ‘at risk’ clients, using Consultative strategies to identify and develop action plans to turn around and retain relationships.
- Monitor and analyze account performance and trends to determine adjustments to dealer expectations/goals/objectives in order to achieve results.
Requirements
- Bachelor’s degree in a related discipline and 4 years’ experience in a related field.
- The right candidate could also have a different combination, such as a master’s degree and 2 years’ experience; a Ph.D. and up to 1 year of experience; or 8 years’ experience in a related field.
- 4+ years experience in a retail automotive dealership setting.
- 4+ years managing digital marketing strategies for a single rooftop or dealer group.
- Proven sales acumen.
- Requires in‐depth conceptual and practical knowledge of client engagement and experience in retail automotive and broadens capabilities through software utilization.
- Proficient in Microsoft suite of technologies, screen share technologies and other relevant software systems.
- Demonstrates openness to change and actively embraces new technologies to enhance operational efficiency.
- Ability to effectively work with all levels at an automotive dealership or dealer group.
Benefits
- A competitive salary and top-notch bonus/incentive plans.
- Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
- Comprehensive healthcare benefits, with multiple options for individuals and families.
- Generous 401(k) retirement plans with company match.
- Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
- Professional development and continuing education opportunities.
- Access to financial wellness/planning resources.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
digital marketing strategiesclient engagementsales acumenaccount performance analysisconsultative strategiesrevenue retentionaction plan developmentprocess improvementportfolio managementautomotive dealership experience
Soft skills
relationship managementindependent workcommunicationadaptabilityproblem-solvingclient-focusedstrategic thinkingteam collaborationopenness to changeoperational efficiency