Service Manager, SDN
Cosmote Global Solutions
full-time
Posted on:
Location Type: Hybrid
Location: Luxembourg • 🇱🇺 Luxembourg
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AWSAzureGoogle Cloud PlatformVMware
About the role
- Provide expert technical assistance on software-defined networking, micro segmentation (firewalling) and related products or services as required: technical guidance, troubleshooting, performance optimization, governance, monitoring.
- Manage diverse projects related to the day-to-day operations of the Unit.
- Participate in the formulation, planning and definition of project requirements, liaise with stakeholders and internal customers, participate in requirements gathering and communicate results.
- Develop a deep understanding of internal business processes, oversee their continuous improvement and manage service reliability.
- Ensure quality of COSMOS project documentation, meeting minutes and other relevant documents and deliverables.
- Participate in and coordinate project meetings and related activities.
- Supervise services delivered within the COSMOS managed services portfolio.
- Ensure that the services delivered by DIGIT contractors are compliant with DIGIT and third parties processes/guidelines. Evaluate and implement security standards.
- The service provider will also be responsible for defining the strategy and future direction of the software-defined networking and firewalling service, including identifying opportunities for innovation and improvement, and developing business cases for new initiatives and investments.
Requirements
- Master’s Degree at IT or a related field.
- Level B2 or higher in both English and French (Preferably, proficient or native speaker in one of them).
- At least 5 years of experience in designing, configuring and leading the administration of large software-defined networking and micro-segmentation (firewalling) environments.
- At least 3 years of experience in AWS, Azure or GCP networking, having AWS Certified Advanced Networking
- Specialty certification or equivalent Azure or GCP certification is a plus.
- VMware Certified Professional - Network Virtualization (VCP-NV) certification or equivalent next generation firewalling certification.
- At least one project management certification, preferably PM2 Agile or equivalent.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
software-defined networkingmicro segmentationfirewallingtroubleshootingperformance optimizationproject managementservice reliabilityrequirements gatheringcontinuous improvementsecurity standards
Soft skills
technical guidancecommunicationstakeholder liaisonsupervisioncoordinationplanningorganizational skillsinnovationproblem-solvingcollaboration
Certifications
Master’s Degree in ITAWS Certified Advanced Networking SpecialtyAzure certificationGCP certificationVMware Certified Professional - Network VirtualizationPM2 Agile certificationnext generation firewalling certification