Business Manager, APAC - Global Customer Management
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full-time
Posted on:
Location Type: Office
Location: Singapore • 🇸🇬 Singapore
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Understanding business requirements and solutioning new/ changes in services
- Develop and execute account specific strategies to ensure growth and profitability with the customer
- Lead and drive all commercial activities for the GCM Account in APAC
- Building-up a long-term relationship with the customer
- Identify trends of the industry and customer strategies
- First point of contact for the customer
- Establish vision and CL Roadmap jointly with GCM Head and GAD
- Seek opportunities and creative ways to improve revenue and customer performance
- Develop, prepare and negotiate CL pricing, tenders and RFP responses in co-operation with the GAD
- Manage relationships to appropriate stakeholders on the customer side
Requirements
- At minimum Bachelor in Logistics or similar study
- 5+ years’ experience in operational and commercial roles in the contract logistics industry
- Sufficient expertise within the account industry and high-level understanding of local market conditions
- A deep understanding of commercial requirements and experienced in cost calculations in CL
- Strong Business English (written and verbal)
- Experienced in working in a global matrix organization
- Ability to travel frequently across APAC
Benefits
- Regular travel to sites across the globe
- Competitive salary
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
cost calculationsaccount managementpricing strategiestender preparationRFP responsescommercial activitiesoperational roleslogistics managementcustomer performance improvementmarket analysis
Soft skills
relationship buildingcommunicationnegotiationstrategic thinkingleadershipproblem-solvingcollaborationcustomer serviceadaptabilitycreativity
Certifications
Bachelor in Logistics