Support Engineer

• ensure smooth 24/7 operation within the framework of technical 3rd level support
• customer support and communication with our customers in English via the ticket system
• responsible for monitoring and troubleshooting the customer's IT infrastructure
• provide technical solutions for customer concerns
• correct documentation collection, server construction or provisioning
• proactive monitoring of the internal infrastructure
• represent the heart of our company by installing, configuring and administering servers, networks, applications for customer benefit
• familiarize yourself with new technologies

Technical Support Specialist – Nightshift

L2 Technical Support Engineer

Technical Support Specialist