Senior Design Operations Manager
Constant Contact
full-time
Posted on:
Location Type: Remote
Location: Remote • Massachusetts • 🇺🇸 United States
Visit company websiteSalary
💰 $108,400 - $135,500 per year
Job Level
Senior
About the role
- Drive operational excellence and cultural consistency across our growing Product Design organization.
- Optimize core design processes, improve cross-functional collaboration, and scale the team's collective impact.
- Remove friction from the design lifecycle, manage team rituals, and ensure designers, researchers, and content strategists can focus on delivering customer value efficiently.
- Design, implement, and maintain standardized, efficient operating procedures and templates for the Design organization.
- Partner with Design Leadership to manage project prioritization, track team capacity, and assist with resourcing strategies.
Requirements
- 5+ years of professional experience in a Design Operations, Program Management, or a similar operational role supporting a large UX or Product organization.
- Proven expertise in mapping, optimizing, and scaling complex design workflows within a technology company.
- Deep working familiarity with modern design technology, especially Figma for component library management and collaboration.
- Exceptional written, verbal, and presentation skills, with a track record of successfully driving process adoption and influencing stakeholders across various disciplines.
- Meticulous organizational skills with a keen eye for detail and the ability to manage complex schedules and logistics for a distributed or hybrid team.
- Familiarity with AI-powered tools that streamline design processes (e.g., automated documentation, asset tagging, or large-scale data analysis of design feedback).
Benefits
- Health and welfare benefits including paid leave
- Generous paid time off policy
- Opportunities for professional development
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
design operationsprogram managementdesign workflowsprocess optimizationproject prioritizationcapacity trackingoperating proceduresdesign templatesAI-powered toolsdata analysis
Soft skills
written communicationverbal communicationpresentation skillsprocess adoptionstakeholder influenceorganizational skillsattention to detaillogistics managementcollaborationteam management