Director, Product Management, Salesforce
ConnectiveRx
full-time
Posted on:
Location: 🇺🇸 United States
Visit company websiteSalary
💰 $122,700 - $184,700 per year
Job Level
Lead
Tech Stack
CloudJavaScript
About the role
- Define, evolve, and execute the product roadmap for ConnectiveRx’s Salesforce-powered Hub services
- Drive strategy and adoption of Service Cloud, Experience Cloud, Einstein, Agentforce, and Data Cloud to optimize patient journeys, case management, analytics, and payer integrations
- Build, coach, and develop a high-performing team of Product Managers, Product Owners, and Business Analysts
- Partner with pharma clients to understand evolving Hub models and translate needs into scalable product capabilities
- Leverage Salesforce analytics, patient data insights, and industry benchmarks to drive product enhancements and measure impact on patient outcomes
- Align product vision with Technology, Sales, Operations, and Compliance to ensure successful delivery and adoption
- Own the strategy, roadmap, and execution of patient services that improve access, affordability, and adherence for patients
- Collaborate cross-functionally with Technology, Sales, Operations, Marketing, and Client Services
Requirements
- Bachelor’s degree in Computer Science, Business Administration, Finance, or a related field is required
- MBA or equivalent preferred
- 10+ years in product management, including at least 5 years in leadership roles
- 5+ years of experience in patient support Hub services within a service provider, consulting firm, or pharmaceutical manufacturer
- Proven success with patient support Hub solutions and Salesforce platforms, including Service Cloud, Experience Cloud, Data Cloud, Einstein, and Agentforce
- Deep understanding of patient services, including benefits verification, prior authorization, affordability, case management, and adherence support
- Familiarity with healthcare regulatory frameworks such as HIPAA, SOC2, and PCI
- Expertise in data-driven product management, financial modeling, and ROI analysis
- Strong Salesforce product knowledge with the ability to translate features into business value
- Exceptional stakeholder management and client-facing communication skills
- Entrepreneurial mindset with the ability to innovate within a regulated healthcare environment
- Adaptability to manage a wide range of day-to-day challenges