Concierge Auctions

Project Director

Concierge Auctions

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Job Level

Lead

About the role

  • Coordinate stakeholders to support account business objectives through the development and execution of functional success plans
  • Help the client gain maximum value through all stages of the customer life cycle, from agreement signing to launch to close
  • Lead efforts to modify existing processes or tools to improve client engagements across the organization
  • Provide oversight in driving issues to resolution when business is at risk
  • Coordinate and manage multiple projects simultaneously
  • Evaluate and monitor the quality and performance of all projects
  • Establish and maintain strategic relationships with key customer stakeholders
  • Deliver internal auction success reviews to provide valuable insights back to the business
  • Recommend auction success strategies based on client feedback
  • Develop and manage project timelines and task lists
  • Develop and maintain strong relationships with clients
  • Manage projects in an efficient, timely, and cost-effective manner
  • Prioritize tasks by urgency that are aligned with the clients evolving priorities
  • Set goals and achieve them by a stated date/time
  • Take an analytical approach to problem solving
  • Develop quick and creative solutions for project issues
  • Complete all job tasks accurately and on-time
  • Adhere to established processes and procedures to insure timely and accurate delivery of Client’s services
  • Keep management informed regularly of events/issues that could impact client relationship
  • Understand and manage the execution of tasks while setting proper expectations that are aligned with company metrics to achieve Client’s sales goals.
  • Think strategically and tactically to meet Client’s needs, to improve current services or to deliver new services.

Requirements

  • Bachelor’s degree from an accredited institution
  • Demonstrated experience working directly with external customers, internal stakeholders, and senior leaders
  • Preferred minimum five years of experience in account management and/or sales roles
  • Preferred knowledge of real estate industry
  • Superior communication and presentation skills
  • Must be quality conscious, detail-oriented, organized and self-motivated
  • Ability to anticipate problems and resolve effectively
  • Ability to excel in high-stress, fast-paced environments
  • Strong listening and interpersonal skills
  • Strategic thinker
  • Management and team-building skills
  • Must be highly organized and detail oriented in a production intensive environment.
  • Proficient in MS Office Suite or Mac equivalent and Google Suite
Benefits
  • Frequent interaction with the company principals
  • Competitive salary and company conversion & revenue-based bonus program
  • Medical, Dental, and Vision benefits
  • Wellness Initiatives
  • Employment development opportunities
  • Open PTO plan
  • Collaborative and energetic work environment with other motivated, career-driven professionals
  • Work-from-anywhere location

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
account managementproject managementanalytical problem solvingstrategic planningcustomer relationship management
Soft skills
communication skillspresentation skillsdetail-orientedorganizedself-motivatedinterpersonal skillsstrategic thinkingteam-building skills
Certifications
Bachelor’s degree