3rd Line Engineer – Mobile Device Management
Computacenter
full-time
Posted on:
Location Type: Office
Location: Hatfield • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AndroidiOSJamf
About the role
- Manage and deliver mobile operating system deployments, configurations, and support
- Oversee the end-to-end execution of enrolment, configuration, and in-life support of mobile devices
- Collaborate with internal technical teams, customer stakeholders, 3rd party vendors, and service management functions
- Ensure aligned delivery, transparency, and issue resolution throughout the mobile lifecycle
- Manage incident queues and SLA’s
- Deliver secure, standardised, and high-quality end-to-end mobile services
Requirements
- Proven experience in a 3rd line support or senior mobile endpoint engineering role
- Modern Device Management using Workspace ONE to manage a large mobile customer estate
- Strong hands-on knowledge of Workspace ONE Unified Endpoint Manager
- Apple Business Manager
- JAMF
- ZTNA (Zero Trust Network Access)
- Entra ID
- M365
- Android Enterprise Manager
- Samsung KNOX
- Certificate creation and management
- Creation and management of user/device policies
- Using smart groups to control devices in a customer estate
- iOS and Android mobile operating systems experience (installation and configuration)
- Mobile Device Management through Organisation Groups
- Device onboarding/offboarding
Benefits
- Comprehensive build training
- Ongoing mentorship from an experienced team
- Continuous development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
mobile operating system deploymentsmobile device managementWorkspace ONEUnified Endpoint ManagerApple Business ManagerJAMFZTNAEntra IDM365Android Enterprise Manager
Soft skills
collaborationissue resolutiontransparencyincident managementSLA management