Chief of Staff

• Own 2-4 critical projects at any given time: projects with existential impact on the business
• Become a temporary expert in whatever domain the project requires, whether that's international expansion, hardware supply chains, marketing campaigns, or regulatory compliance
• Drive projects from ambiguous problem to clear solution, working across all functions
• Help ensure teams know their goals and have the tools to pace toward them
• Ensure clarity on: What are people's goals? Why are those the goals? How are they pacing?
• Run regular check-ins with department heads to surface blockers
• Partner with Head of Operations on interviewing and team design as the company scales
• Help evaluate subscription business performance: you'll discuss ARR, churn, LTV, and other key levers regularly
• Support revenue goal-setting and execution, as well as G&A functions
• Identify operational gaps and build solutions before they become problems