Digital Support Specialist – Inpatient
Community Health Network
full-time
Posted on:
Location Type: Hybrid
Location: Shadeland Station • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Deliver virtual coaching and real-time support to end users.
- Lead onsite training events
- Analyze system data to identify optimization opportunities.
- Document and share caregiver feedback for continuous improvement.
- Partner with Principal and Technical Trainers to ensure content accuracy.
- Observe workflows and suggest curriculum updates.
- Test and validate lesson plans in training environments.
- Provide at-the-elbow support during go-lives, upgrades, and rounding.
- Foster a collaborative learning environment and adapt teaching methods to learner needs.
Requirements
- Bachelor’s Degree is required
- Minimum of two (2) years of healthcare and/or relevant IT training experience required
- Strong instructional and presentation skills
- Deep understanding of clinical workflows
- Effective troubleshooting and communication abilities
- Passion for continuous learning and improvement.
Benefits
- Volunteer opportunities
- Benefits initiatives
- Continuous learning opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
instructional skillspresentation skillstroubleshooting abilitiescommunication abilitiescollaborative learningadaptabilitycontinuous learningcontinuous improvement
Certifications
Bachelor's Degree