Manager

• A new role within the Guest Experience organization, the Manager, Brand Delivery and Employee Engagement is a critical role in ensuring that every guest experience embodies our brand’s commitment to our guests.
• Translate our brand strategy into reality, ensuring every lounge, in every location, delivers a consistent, memorable experience.
• Conduct brand and hospitality audits, identifying opportunities for continuous improvement.
• Partner with cross-functional teams to align on brand delivery and guest experience goals.
• Develop and implement employee engagement programs that reinforce brand values and ensure our team members feel heard and cared for.

Manager, Brand Delivery, Employee Engagement

District Manager

District Manager

Portfolio Manager

Innovation Manager

Senior Manager – Licensing