Research Analyst

• Design, execute, and manage end-to-end research projects.
• Identify most appropriate methodologies to create test plans and recruit participants.
• Conduct qualitative and quantitative user research including, but not limited to interviews, focus groups, usability tests, competitive tests, journey mapping, card sorting, tree testing, and surveys at scale.
• Work collaboratively with Business Stakeholders, Product Managers and UX Designers to test and validate new and existing commerce solutions, online learning and administration tools, AI solutions, and internal systems.
• Inform the product design and strategy of Colibri by translating data into insights that have clear and actionable implications.
• Effectively generate sharable documentation and maintain an organized system to facilitate use.
• Advance the organization’s knowledge of the existing customer base and prospects.
• Think creatively, ask the right questions, collaborate, and grow.

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