Account Manager

• Assist assigned clients with day-to-day routine questions related to their account.
• Ensure client volume and revenue targets are met or exceeded through outstanding client service, proactively identifying growth opportunities, and an “always-available” mindset
• Maintain, optimize, and negotiate contractual agreements and terms
• Forecasting, monitoring, achieving, and reporting on client-based targets
• Create and nourish strong relationships internally with other teams and stakeholders
• Organise client meetings virtually and face-to-face to maintain strong and mutually beneficial relationships
• Promote and share the product’s benefits and value
• Keep records updated in CRM, Email, Confluence, and other internal software
• Other duties as required from time to time by the company

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