Program Manager

• Lead the design, rollout, and ongoing management of an authorized partner professional services program supporting global channel strategy
• Collaborate across geographies with partner teams, professional services, and leadership to deliver measurable results
• Develop and implement best practices to expand program reach, engage partners, and foster strong relationships
• Oversee all phases of program development, from requirements gathering and design to implementation and performance evaluation
• Track and report program success metrics, analyze trends, and identify opportunities for improvement
• Communicate insights and results to stakeholders
• Partner with finance and legal teams to ensure program compliance and alignment
• Build rapport and deliver clear messaging to enable field and partner stakeholders to understand and leverage program value
• Work closely with channel marketing and professional services to communicate program updates and benefits internally and externally
• Create and maintain partner-facing program materials

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