Operations

• Lead, direct and manage inbound and/or outbound site operations
• Maximize profitability through superior customer service
• Manage revenue and expenses to budget constraints
• Plan and monitor daily staffing schedules
• Ensure directives, rules and procedures are communicated to all operations' staff
• Ensure safety methods, practices and programs are implemented
• Maintain a clean, professional and safe working environment
• Manage and oversee administrative functions
• Personally coach, train and mentor direct reports
• Coordinate daily with other departments within the facility
• Monitor key operational KPIs and exceptions
• Oversee OSD (overages, shortages, damages) follow-up

Operations Manager

Logistics Operations Manager

Operations Analyst

Senior Internal Operations Manager

Medical Science Liaison, Neuropsychiatry