Operations

• Ensuring the safe and timely pick-up and delivery of shipments to customers
• Monitoring shipments, costs, timelines, and productivity to consistent achieved customer KPI
• Schedule and maintain daily pickup schedule with transporter
• Closely Monitor TMS performance and follow up with drivers for efficiency update
• Answering customer queries
• To ensure & supervise all outbound shipment operation with transporter
• On-Time load goods and make sure goods are load with error free condition
• All Truck to be inspected and free from pest infestation risk follow checklist prior start load
• All drivers are complying to Outbound manifest and load goods are match as per DN summary before released drivers for In-Transit process
• To work closely with inventory team when encounter any discrepancies prior loading
• Make sure goods are transfer to staging area as schedule and ensure drivers are validate goods as DN
• To oversee and supervise the maintenance on MHE and make sure all on good condition to avoid any interruption to operation caused of MHE
• To ensure overtime is controlled within the agreed limit for each individual and all Overtime are relevant to operation requirement
• To initiative on the job training among the staffs and all OJT should be recorded and filed
• To measure and monitor LEAN activity LEAN activity within the department and ensure ISO standards procedures are always adhered
• To ensure 5S concept is practiced and implemented under your responsibility
• To established & initiative Kaizen approach in the warehouse and office
• To ensure daily Gemba cross WH area to ensure WH in BIC condition and all area free from any Infestation possibilities
• Involved on QID – Keep all operation related records in RC Share folder follow periodical.

Operations Supervisor

Job Level

About the role

Requirements

Applicant Tracking System Keywords

Hard skills

Soft skills

Certifications