Manager

• Serve as the primary point of contact for the luxury client, fostering a strong and collaborative partnership
• Proactively address service needs and resolve issues to maintain high levels of satisfaction and trust
• Drive continuous improvement within operations to improve operations performance
• Enforce SOPs and safety protocols to maintain a secure work environment
• Ensure consistent communication through regular meetings
• Prepare detailed reports for internal leadership and the client
• Support recruitment, onboarding, and ongoing training of staff

Hub Manager

Assistant Store Manager