Site Support Technician – IT/IS Key User, 2nd Shift
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Tempe • Arizona • 🇺🇸 United States
Visit company websiteJob Level
JuniorMid-Level
About the role
- Install, configure, and maintain hardware and software systems to meet operational needs
- Provide on-site IT support for desktops, laptops, printers, scanners, and other peripherals
- Respond to and resolve service requests and incidents in a timely manner
- Collaborate with internal teams to understand business requirements and provide technical solutions
- Maintain accurate documentation of installations, configurations, and support activities
- Ensure compliance with IT policies and procedures
- Support facility-specific applications and systems as needed
Requirements
- High school diploma or equivalent required
- 1–2 years of experience in IT support or a related field
- Strong knowledge of Windows operating systems, Microsoft Office Suite, and basic networking
- Ability to troubleshoot hardware and software issues independently
- Excellent communication and customer service skills
- Ability to lift and move IT equipment as needed
Benefits
- Competitive Paid Time Off
- 401(k)
- health insurance
- employee benefits platform with discounts on gym memberships and diverse retail, travel, car and hospitality brands
- pet insurance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
hardware installationsoftware installationWindows operating systemsMicrosoft Office SuitenetworkingtroubleshootingIT support
Soft skills
communicationcustomer servicecollaborationproblem-solving
Certifications
high school diploma