Supply Chain Operation Specialist I
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Los Angeles • California • 🇺🇸 United States
Visit company websiteSalary
💰 $1,845 - $2,306 per hour
Job Level
JuniorMid-Level
About the role
- Provides operational support to areas of the supply chain or operations
- Receives and reviews documents for accuracy, such as dates, times, location, counts and related information
- Applies a basic understanding of transportation and service operations
- Enters operational/customer transportation data in software systems and applications
- Utilizes databases, logs, and other sources to locate and verify information
- Reviews or prints and prepares forms, labels, billing, invoices and related documents
- Tracks orders and information through systems, vendors and related sources
- Responds to internal and external customer questions, provides information and escalates needs as required
- Ensures compliance with company policies and procedures and a safe and effective work environment
- Assists with identifying potential operational or service concerns
- Develops and maintains excellent customer service to internal and external customers
- Performs other duties as assigned.
Requirements
- Knowledgeable of customer service principles and practices
- Understanding of operational and support principles and practices in a related supply chain environments
- Basic proficiency in Microsoft Office, Internet, web-based and job specific software applications
- Ability to enter, review and verify documentation and information
- Follows policies and procedures
- Ability to prepare logs, reports and documents
- Capable of operating in a fast pace environment and in both a team and individual contributor environment
- Ability to communicate with co-workers to provide and receive direction
- Must be able to read, write, and speak English fluently
- Minimum: High School Graduate or GED
- Two years of office experience in a logistics/transportation environment.
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform offering discounts on various brands including pet insurance
- Company paid life insurance, accident insurance, short- and long-term disability coverage and employee assistance plan
- Tuition reimbursement program
- Flexible Paid Time Off programs including company paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
data entrydocument verificationlog preparationreport preparationcustomer transportation data managementcompliance adherenceoperational supportservice operations understandingsupply chain knowledgeMicrosoft Office proficiency
Soft skills
customer servicecommunicationproblem-solvingattention to detailteam collaborationadaptabilityorganizational skillsescalation managementinterpersonal skillstime management
Certifications
High School GraduateGED