Customer Success Specialist
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Swedesboro • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $23 - $29 per hour
Job Level
Mid-LevelSenior
About the role
- Develop working relationships with internal and external customers
- Address customer questions and concerns regarding shipments, billing, services
- Interface with airlines and shipping carriers to track shipments
- Manage various documents for accuracy and update operational data in systems
Requirements
- High School graduate or GED
- Five years of office experience in a logistics/transportation environment
- Basic to Intermediate proficiency in Microsoft Office
- Ability to prepare basic reports, queries, and operational information
Benefits
- Competitive Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform with discounts on gym memberships and various brands
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
report preparationdata accuracyoperational data management
Soft skills
customer relationship managementcommunicationproblem-solving
Certifications
High School diplomaGED