Supply Chain Operations Specialist II
CMA CGM
full-time
Posted on:
Location Type: Office
Location: Romulus • Missouri • 🇺🇸 United States
Visit company websiteSalary
💰 $24 per hour
Job Level
Mid-LevelSenior
About the role
- Develop working relationships with internal and external customers
- Assist with account management such as maintaining customer profiles, details and service needs
- Address various internal and external customer questions and concerns regarding shipments, billing, status, services, carriers, and other needs
- Interface with airlines, shipping, truck and related carriers to understand requirements, track shipments or details
- Manage various documents for accuracy
- Update various operational/customer data in software systems and applications
- Utilize databases, logs, and other sources to locate and verify information
- Track orders and shipments and assist with tracing as needed
- Create and process invoices, reviews for operational accuracy, and works with customers on questions and payment
- Assist with running and summarizing operational reports and details
Requirements
- High School graduate or GED
- Five years of office experience in a logistics/transportation environment
- Basic to Intermediate proficiency in Microsoft Office
- Utilizes databases and systems to review and verify documentation and information
- Ability to prepare basic reports, queries, and operational information
- Ability to track and trace basic shipments or product
- Understanding of providers, carriers and services in related supply chain environments
- Ability to communicate potential concerns or delays
- Capable of communicating with co-workers to provide and receive direction
Benefits
- Paid Time Off
- 401(k)
- Health insurance
- Employee benefits platform offering discounts on gym memberships and retail, travel, car and hospitality brands
- Life insurance
- Accident insurance
- Short- and long-term disability coverage
- Tuition reimbursement program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
account managementshipment trackinginvoice processingoperational reportingdata verificationreport preparationquery preparation
Soft skills
communicationrelationship buildingproblem solvingattention to detail
Certifications
High School diplomaGED