Operations

• Coordinate and manage transportation bookings to ensure efficient, timely, and cost-effective shipment execution
• Support daily operations acting as a key liaison between carriers, suppliers, and internal teams
• Ensure accurate and timely entry of information into logistics systems
• Monitor shipment status and proactively communicate updates to customers and stakeholders
• Collaborate with carriers and suppliers to resolve issues, delays, or discrepancies related to bookings
• Verify documentation requirements (BOL, invoices, customs documents, etc.) to ensure compliance
• Support reporting activities, including shipment performance, cost tracking, and KPIs
• Maintain strong working relationships with carriers, suppliers, and internal teams

Operations Analyst

Specialist, Operations Quality