CMA CGM

Sales Support Professional

CMA CGM

full-time

Posted on:

Location Type: Office

Location: Rhoon • 🇳🇱 Netherlands

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Job Level

Mid-LevelSenior

About the role

  • Provide proactive administrative and sales support to Account and Sales Managers
  • Be the first point of contact for customer inquiries and daily support
  • Manage and follow up on quotation requests and workflows
  • Participate in weekly sales meetings and contribute insights
  • Utilize CRM and pricing systems daily
  • Collaborate on dispute resolution and root cause analysis
  • Ensure accurate filing of quotations, including FMC filings
  • Share customer feedback with local trade managers
  • Develop and present business cases to Head Office line managers
  • Promote CMA CGM’s full suite of services including e-Commerce, CMACGM+, Intermodal, and CEVA cross-selling

Requirements

  • Fluent in Dutch and English (French is a plus)
  • Proficient in MS Office, CRM tools, and other business systems
  • Strong communication skills—both written and verbal
  • Customer-focused with a results-driven mindset
  • A natural relationship builder and collaborative team player
  • Analytical thinker with solid problem-solving abilities
  • Able to present data clearly and effectively
  • Knowledge of Logistics and Shipping is a strong advantage
  • Excellent time management and multitasking skills
  • Committed to following company guidelines and procedures
Benefits
  • Solid pension with contributions fully covered by CMA CGM
  • Annual performance bonus subject to personal and company performance
  • Collective health insurance with discount on additional packages
  • Opportunity to participate in volunteer initiatives
  • Access to 3000+ learning resources and courses
  • Birthday bonus

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
CRM toolsquotation managementroot cause analysisbusiness case developmentdata presentation
Soft skills
communication skillscustomer-focusedrelationship buildingcollaborativeanalytical thinkingproblem-solvingtime managementmultitasking