Operations

• Define and implement governance standards and processes for managing customer data across systems
• Ensure alignment of customer data practices with business objectives and regulatory compliance
• Design and roll out standardized authoring and parenting processes for customer and opportunity data
• Ensure integration of data processes with key BD solutions and CRM platforms
• Drive adoption of new processes through communication, training, and stakeholder alignment
• Maintain clear documentation of processes, workflows, and ownership models
• Monitor process performance and identify improvement opportunities
• Collaborate with IT and business users to resolve process and data-related issues

Sales Data – Process Manager

Flight Operations Engineer – A350F Integration

Chartering Operations Officer