Technical Account Manager

• Develop, grow, and manage strategic customer accounts.
• Identify and solve product adoption issues for customers.
• Meeting and exceeding customer retention and growth goals.
• Oversee the expansion strategy for each of your customers and drive growth.
• Create customer playbooks together with Senior Leadership and the CS teams
• Capture customer feedback and communicate to internal teams.
• Provide expertise and training to customers.
• Improve internal processes to drive team efficiency and improve customer experience.
• Track and analyze data pertaining to customer account health.
• Utilize data analytics to identify trends and inform decisions that drive customer retention, adoption of the product, and expansion.

Technical Account Manager

Senior Technical Account Manager

Technical Account Manager

Technical Account Manager

Technical Account Manager