Artificial Intelligence

• Deploy Cloudforce’s AI product to customer environments, ensuring secure, reliable, and efficient implementation.
• Maintain strong customer relationships through proactive communication, support, and guidance throughout the deployment and operational lifecycle.
• Provide escalated product support through ServiceNow, resolving complex incidents and service requests in a timely manner.
• Troubleshoot and resolve AI platform issues, Azure cloud configuration problems, and integration challenges impacting customer environments.
• Create and maintain internal and external documentation, including implementation guides, troubleshooting procedures, and knowledge articles.
• Participate in product testing, validation, and quality assurance efforts to help enhance the stability, performance, and overall quality of the AI solution.
• Collaborate with cross-functional teams to escalate findings, share insights, and contribute to continuous improvements.
• Stay up-to-date with the latest Azure/AI features and updates and evaluate their potential impact on the organization.
• Other duties, as assigned.

Cloud Solutions Administrator – AI Deployments

Software and AI Intern

Distinguished Engineer – Applied AI

AI and Advanced Analytics Intern