Accommodation Manager
Cloud Student Homes
full-time
Posted on:
Location Type: Office
Location: Bradford • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £29,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- To take the lead role in the management of the residence, ensuring the property is managed and operated in line with our agreed operating principles and supporting the achievement of our company goal to be industry-leading in service levels to students, parents and stakeholders
- To ensure the facility is maintained to the highest standards and operated in full compliance of all appropriate legislation and industry standards (including ANUK accreditation requirements)
- To liaise with and work collaboratively with colleagues in the college to ensure the highest level of collaboration across the facility
- Ensure that all statutory requirements in terms of Health and Safety are implemented, monitored and recorded
- Respond to emergencies both during and out of working hours
- To recruit, train, manage, motivate and develop staff, student residence assistants and contractors to ensure they embrace the ‘more than just a room’ philosophy of Cloud Student Homes’ student care
- Ensure the highest possible standards of student safety and welfare
- To promote a vibrant community across the facility
Requirements
- A leader
- A passion for service excellence, customer care and sensitivity to students’ needs
- A team builder
- Self-motivated and proactive
- Attention to detail
- Well organised
- Creative
- A professional client/ colleague/stakeholder-facing manner
- Be conversant with the ANUK Accreditation Scheme
- Have experience in customer service, hospitality or student accommodation, ideally in an accommodation-related area
- Have experience in facilities management
- Experience of managing a team
- Experience of working to agreed budgets
- Ability to prioritise workload and meet deadlines
Benefits
- 20 days annual leave rising to 22 days after 2 years service and 25 days after 5 years service, plus bank holidays
- Birthday Leave - extra day off for your Birthday
- Employer contributory pension scheme
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
facilities managementcustomer servicehospitalityteam managementbudget managementHealth and Safety complianceANUK accreditation
Soft skills
leadershipservice excellenceteam buildingself-motivationattention to detailorganizational skillscreativityprofessional communication