Learning and Development

• Strategically maintain and optimize the organization's internal and external-facing LMS', ensuring optimal performance, alignment with business objectives and scalability to meet evolving needs
• Proactively identifying innovative solutions and 'out of the box' approaches to enhance the learning experience and drive business outcomes
• Create and upload training content into the LMS, including courses, modules, assessments, and multimedia materials
• Manage user accounts and permissions, granting access to appropriate training materials based on user roles and responsibilities and implement strategies to promote user engagement and maximize LMS utilization
• Track learner progress and completion rates, generating reports to evaluate training effectiveness and identify areas for improvement
• Troubleshoot LMS issues and provide technical support to learners and instructors
• Conduct needs assessments to identify training gaps, learning objectives, and target audience characteristics ensuring alignment with training goals and measurable business outcomes
• Apply instructional design principles and adult learning theory with a strategic lens, developing engaging and effective training programs that not only align with organizational goals and learner needs, but also support key performance indicators (KPIs) and contribute to a culture of continuous improvement
• Create and incorporate multimedia elements into training materials, such as videos, interactive simulations, and infographics
• Lead the learning and development lifecycle, from needs assessment and course design to implementation, evaluation, and ongoing maintenance.
• Craft and maintain comprehensive project plans, timelines, ensuring alignment with goals and resource constraints
• Proactively identify and mitigate potential risks and issues, implementing corrective actions as needed to maintain project timelines and deliverables.

Senior Learning and Development Specialist

Implementation and Training Consultant

Instructional Designer III

General Studies Adjunct – Leadership Development

Instructional Designer Lead – Learning Systems, Automation, Emerging Technologies

Field Training Manager