Account Manager

• Lead end-to-end marketing campaign and program management, ensuring timely delivery, quality execution, and measurable impact.
• Develop and implement channel marketing strategies, in partnership with the program and client marketing teams, focused on engaging Trade Allies, Community Partners, and other key stakeholders.
• Serve as the primary point of contact for clients, building trusted relationships and delivering strategic guidance.
• Collaborate with internal teams—Business Development, Program Management, Creative, and Analytics—to deliver integrated marketing solutions.
• Drive account growth, contract renewals, and revenue optimization through strategic planning and resource allocation.
• Ensure accurate forecasting and delivery of client revenue tied to agency labor hours and direct costs.
• Monitor performance metrics and contribute to agency KPIs, including client satisfaction scores and profitability targets.

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