Ecommerce

• Own the accuracy and execution of daily site updates to ensure products, collections, and campaigns are set up correctly and visually aligned with brand objectives.
• Manage new product setup, collection page creation, and B2B catalog updates within Shopify.
• Set up sales and promotions, including tracking and updating excess sale inventory.
• Execute merchandising refreshes, product placements, and content updates to support campaigns and launches.
• Partner with Marketing and Creative to ensure all assets and copy are ready, approved, and accurately implemented.
• Conduct daily QA and staging checks to confirm functionality, content accuracy, and tagging before go-live.
• Execute updates and automations within Shopify and related ecommerce tools.
• Track, manage, and follow through on site changes, issues, and requests using tools like Monday.com to maintain visibility and organization.
• Communicate with development partners on bugs, fixes, and technical issues to ensure timely resolution.
• Monitor key Shopify apps such as KeepCart and Flow, flagging and escalating issues as needed.
• Maintain documentation of processes and updates to support consistent site operations.
• Support ongoing performance tracking and testing initiatives across the ecommerce site.
• Help identify potential issues or areas for improvement by reviewing behavioral and performance data.
• Partner with the Director to ensure tagging, tracking, and QA are in place for site updates and new features.
• Collaborate with Creative, Marketing, App, and Operations teams to align on campaigns, launches, and content updates.
• Coordinate timelines for readiness, QA, and approvals to ensure timely and accurate execution.
• Liaise with Operations and fulfillment teams as needed for product availability, pricing, and inventory updates.

Ecommerce Operations Specialist

Head of E-Commerce Marketing