• Providing support to the Recreation Facility, Arts Centre or programs assigned in functional areas of cash management, clerical/administrative support, technical duties, program registration and information
• Program support, general supervision, and quality service to our customers

Requirements

Completion of Grade 11
Minimum of 1 year of experience in an administrative role and working with the public
Completion of college diploma in Administration, Recreation or related field, combined with a minimum of 6 months of experience, is desirable
Current Standard First Aid certificate
Current CPR - 2-rescuer certificate
Current AED Operator certificate
AODA Customer Service/IASR Training
Demonstrated expertise with computers and an ability to develop a comprehensive understanding and expertise with corporate software applications required (Word, Excel, Presentations, Class, Electronic Cash Management Systems, Microsoft Outlook)
Office and administrative procedures
Highly developed and effective communication and customer service skills

🔍 ATS Optimization Keywords
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Hard Skills

administrative support
cash management
program registration
clerical duties
computer expertise
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Class software
Electronic Cash Management Systems

Soft Skills

communication skills
customer service skills
supervision
quality service

Certifications & Qualifications

Standard First Aid certificate
CPR - 2-rescuer certificate
AED Operator certificate
AODA Customer Service/IASR Training

Customer Service Representative II – Part-time

Customer Experience Associate