Senior Infrastructure Production Support Analyst, Endpoint and Network Security
Citi
full-time
Posted on:
Location Type: Hybrid
Location: Irving • Florida, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $125,760 - $188,640 per year
Job Level
Senior
Tech Stack
Cyber SecurityLinux
About the role
- Create complex project plans, perform impact analyses, solve/work high impact problems/projects, and provide resolution to restore services
- Provide Root Cause Analysis (RCA) post restoration of service
- Design testing approaches, enhance complex processes, reporting streams, and assist with the automation of repetitive tasks
- Review requirement documents, define hardware requirements and update processes and procedures as necessary
- Ensure ongoing compliance with regulatory requirements (e.g., GDPR, FFIEC, SOX, etc.)
- Conduct project related research related to current security frameworks and posture assessments
- Assist team members as needed
Requirements
- 4+ years' experience providing hands-on production support for cybersecurity applications on Linux, Mac, AND Windows OS environments
- 5+ years' experience in roles centered around infrastructure and application delivery (end user services) with a proven track record of operational process change and improvement success
- 4+ years' experience with Zero Trust, Privileged Access Management/Identity Access Management Tools, Asset Risk Management, and/or Digital Forensic tools
- Experience developing and maintaining metrics that report on the overall state and health of the associated platforms and applications
- Experience in a Financial Services or large complex and/or global environment highly preferred
- Exceptional written and verbal communication skills with the ability to collaborate and effectively communicate with both technical and non-technical stakeholders
- Effective analytic/diagnostic skills
- Ability to effectively manage and appropriately prioritize work in alignment to critical deadlines with the flexibility required in dynamic, enterprise environments
- Ability to operate autonomously with limited levels of direct supervision
Benefits
- medical, dental & vision coverage
- 401(k)
- life, accident, and disability insurance
- wellness programs
- paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Root Cause Analysisimpact analysistesting approachesprocess enhancementautomationcybersecurity applicationsZero TrustPrivileged Access ManagementIdentity Access ManagementDigital Forensic tools
Soft skills
written communicationverbal communicationcollaborationanalytical skillsdiagnostic skillswork prioritizationflexibilityautonomy